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Australia Post is currently experiencing delivery delays to the following regions:
Dubai: Express parcels expected to arrive between 5-12 business days
Israel: Express parcels expected to take up to 8-18 business days
Norway:Â Express parcels expected to arrive between 8-18 business days
For more information, visit the Australia Post website.
Public HolidaysÂ
During peak holiday periods, we may experience some dispatch delays.
Shipping Rates & Times
We aim to dispatch all orders within 24 hours between Monday - Friday AEST (Australian Eastern Standard Time) and all orders received before 2pm on the same business day*.Â
*Please note:Â During peak periods (Sale or Public Holiday periods), same day dispatch may not be applicable due to a high volume of orders received.
We are currently partnered with DHL for international shipping to USA, Canada, UK, Ireland and Europe.Â
| USA & Canada | Orders over $100 USD - Express Shipping (Metro 3-7 business days) | FREE |
| Orders under $100 USDÂ - Express Shipping (Metro 3-7 business days) | $10 USD | |
| UK, Ireland & Europe | Orders over $100 USD - Express Shipping (Metro 3-8 business days) | FREE |
| Orders under $100 USD - Express Shipping (Metro 3-8 business days) | $10 USD | |
| Rest Of World | Visit dissh.com.au |
Tracking Your Order
To track your order, please visit:Â www.dhl.com/au-en/home/tracking
International Customs & Taxes
It is the customer's responsibility to be informed of any local customs & taxes charges. These fees are not included in your order total and must be paid to your local customs office prior to receiving your order.
DISSH will not offer refunds for any refused shipments due to additional customs & taxes charges. If this fee is not paid, the order will be returned to us at the customers expense. Any custom charges paid to receive your order are not refundable upon return.
Stolen Parcels
It is the customers responsibility to nominate a safe and secure shipping address. DISSH is not responsible for any stolen or missing parcels once an order has been delivered to the nominated address.Â
Damaged Parcels
DISSH is not liable for any damage sustained to parcels once successfully delivered to the nominated address.
Need more information?
If you have any questions regarding your parcel's shipping, please contact your relative courier:Â
DHL Customer Service on 13 14 06
Dissh Customer Service on customerservice@dissh.com.au or +61 7 3725 7633
