Shipping

 

Shipping Rates & Times

We aim to dispatch all orders within 24 hours between Monday - Friday AEST (Australian Eastern Standard Time) and all orders received before 2pm on the same business day*. 

*Please note: During peak periods (Sale or Public Holiday periods), same day dispatch may not be applicable due to a high volume of orders received.

We are currently partnered with DHL for international shipping to USA, Canada, UK, Ireland and Europe. 

USA & Canada Orders over $100 USD - Express Shipping (Metro 3-7 business days) FREE
Orders under $100 USD - Express Shipping (Metro 3-7 business days) $10 USD
UK & Ireland Orders over $100 USD - Express Shipping (Metro 4-6 business days) FREE
Orders under $100 USD - Express Shipping (Metro 4-6 business days) $10 USD
Europe Orders over $100 USD - Express Shipping (Metro 6-14 business days) FREE
Orders under $100 USD - Express Shipping (Metro 6 -14 business days) $10 USD
Rest Of World Visit dissh.com.au

Public Holidays 

During peak holiday periods, we may experience some dispatch delays.

 

Australia Post is currently experiencing delivery delays to the following regions:

Dubai: Express parcels expected to arrive between 5-12 business days. For more information, visit the Australia Post website.

Norway: Express parcels expected to arrive between 8-18 business days. For more information, visit the Australia Post website.

Serbia: Express parcels expected to arrive between 10-18 business days. For more information, visit the Australia Post website.

Tracking Your Order

To track your order, please visit: www.dhl.com/au-en/home/tracking

International Customs & Taxes

It is the customer's responsibility to be informed of any local customs & taxes charges. These fees are not included in your order total and must be paid to your local customs office prior to receiving your order.

DISSH will not offer refunds for any refused shipments due to additional customs & taxes charges. If this fee is not paid, the order will be returned to us at the customers expense. Any custom charges paid to receive your order are not refundable upon return.

Stolen Parcels

It is the customers responsibility to nominate a safe and secure shipping address. DISSH is not responsible for any stolen or missing parcels once an order has been delivered to the nominated address. 

Damaged Parcels

DISSH is not liable for any damage sustained to parcels once successfully delivered to the nominated address.

Need more information?

If you have any questions regarding your parcel's shipping, please contact your relative courier: 

DHL Customer Service on 13 14 06

Dissh Customer Service on customerservice@dissh.com.au or +61 7 3725 7633

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