CHRISTMAS RETURNS EXTENSION
If you purchased items eligible for return between the 26th of November 2020 and the 7th of December 2020 you can return your item(s) up until the 7th of January 2021. Items purchased between 8th of December 2020 and the rest of the year will be subject to our standard 30 day returns policy.
For all returns from the USA we offer refunds or gift cards via our online portal for USD $10.00. Simply enter your details in the portal, print the shipping label and take to any post office. The shipping amount will be deducted from your return.
For all returns outside of USA and Australia, please download our returns form and send the item back to us at your own cost.
Return address: Unit 19/71 Jijaws Street, Sumner Park, QLD, 4074, Australia.
For all returns from Australia we offer returns via our online portal for AUD $8.95. Simply enter your details in the portal and either print the shipping label or take your package return and QR code to any Australia Post Collect or Return Location and they will print the shipping label for you. Choose to drop off your return at any local post office, Australia Post street posting box or selected branches of retailers. Please also include a completed returns form which you will have received with your parcel. If you have misplaced this, you can download print a copy below.